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Account, plans and privacy2 min read

Download your data or delete your account

Download a copy of everything LearnWorkly stores about your account and students, learn how deleting works, and delete your account for good.

You can take a copy of your data or delete your account at any time from Profile, without writing to us.

Download your data

  1. 1

    Open your profile

    Click Profile in the menu and scroll to Your data.

  2. 2

    Download

    Click Download my data. After a moment your browser saves a JSON file.

The file contains your account, classes, students, activities, assignments, answers, feedback and documents, including things you have deleted that have not been erased yet. JSON is a standard format that other tools can read.

Deleting things inside the app

When you delete a class, remove a student, or delete an activity or a document, it disappears from LearnWorkly right away and students can no longer open it. It is not erased at once: it is erased for good, including its files, during our regular clean-up, at the latest about 90 days later. Until then it is still in your data download.

Deleting your account is different: it erases everything immediately.

What deleting your account removes

  • Your account, classes, students, activities, assignments and answers.
  • All photos of handwritten work, voice recordings and documents.
  • Your sign-in sessions on every device.
  • Your paid plan, which is cancelled right away without a refund for the rest of the billing period.

Delete your account

  1. 1

    Download your data first

    This cannot be undone, so keep a copy if you might need it.

  2. 2

    Open the delete form

    In Profile, under Delete account, click Delete my account…. You see how many classes, students, activities, assignments and answers will be deleted.

  3. 3

    Type your email

    Type the email address of your account exactly as shown.

  4. 4

    Prove it is you

    Enter your Current password. If you log in with Google, this works within 10 minutes of logging in; if it has been longer, log out and log in again first.

  5. 5

    Confirm

    Tick the box that says you understand the account cannot be recovered, then click Delete my account permanently.

Frequently asked questions

Can you restore my account after I delete it?

No. Everything is erased immediately and cannot be recovered.

What if my subscription cannot be cancelled?

Then the account is not deleted, so you are never charged for an account that no longer exists. Try again in a few minutes.

Is a student I removed still in my data download?

Yes, until it is erased during our regular clean-up, at the latest about 90 days after you removed them.

Last checked against the app on 11 November 2026.

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