# Emails to students and parents

> Add an adult student’s or a parent’s email with their permission to send new assignments, reminders, feedback alerts and progress reports.

URL: https://learnworkly.com/help/classes/emails-to-students-and-parents · Updated 2026-11-11

By default LearnWorkly only knows each student’s name. If you want emails to go out, you can add an email address for an adult student, for the parent of a child, or both. This is optional and you only add addresses you have permission to use.

## Add an email address

1. **Open the student page** On the class page, click the student’s name in the **Students** list.
2. **Fill in Contacts** In **Contacts**, type the **Student email** (for adult learners) and/or the **Parent email** (for children).
3. **Confirm permission** Tick **I have permission to email these addresses (for a child, from a parent or guardian).** The addresses cannot be saved without it.
4. **Save** Click **Save contacts**. You see **Saved** when it is done.

## Which emails are sent

| Email | Student | Parent | When |
|---|---|---|---|
| New assignment | Yes | No | When you assign a self-paced activity with **Email students** on |
| New feedback | Yes | No | When you leave feedback, at most once a day per assignment |
| Due-date reminder | Yes | Yes | The day before the due date, if the work is not handed in yet (Solo and Pro) |
| Document reminder | Yes | No | When you click the reminder button (**Remind … who have not opened it**) on a document, at most once a day per document |
| Progress report | No | Yes | When you send a report from the student page (Solo and Pro) |

## Parents never get the student’s login link

> **Parents never get the student’s login link:** Emails to students include their personal link so they can open the work straight away. Emails to parents never do.

## Turning emails off for an assignment

When you assign an activity, open **Options** and switch off **Email students**. No assignment, feedback or reminder emails go out for that assignment. It is on by default.

Emails are written in the class’s language: see [Choose the language of a class](https://learnworkly.com/help/classes/class-language).

## One-click unsubscribe

Every email ends with a link to stop these emails. The person opens it and clicks **Unsubscribe**: no login needed. After that, that address gets no more emails about this student, and the student page shows **Unsubscribed** next to it.

If you replace an address with a new one, the new address can receive emails again.

## Frequently asked questions

**Why did a student not get the new assignment email?**
Check that the student has a **Student email** saved and is not marked **Unsubscribed**, that **Email students** was on, and that the assignment is self-paced. One by one and Practice assignments do not send this email.

**How do I remove an address?**
Clear the field in **Contacts** and click **Save contacts**. When both fields are empty, the permission you confirmed is cleared too.

**Is the email address included when a student is removed?**
Yes. Their contact details are removed with them and no more emails are sent to those addresses.